By adopting RepConcert and deploying it to their sales representatives, manufacturers can communicate with multiple rep firms as one sales force, capturing sales and marketing data critical to CRM success.
RepConcert is more than just a tool to fix problems or reduce costs. Like any CRM, it should actually be a process of making your company more customer-focused. In an independent representative sales model, reps are a manufacturer's primary contact with the customer. Therefore, RepConcert has been designed for manufacturers to establish and develop communication and business processes with their reps in an effort to better understand the customer and win their preference.
Initially, RepConcert customers may not fully understand their CRM process, but as the organization's CRM sophistication matures, RepConcert allows customers to adapt and grow their requirements now and in the future. Using and deploying RepConcert has many direct benefits to the manufacturer...
Economical
RepConcert customers subscribe to the web-based application so there is no need for IT management of expensive equipment, servers, infrastructure and maintenance.
Avoid an expensive implementation of complex, disconnected, proprietary CRM solutions that take months or years to realize a return on investment.
Practical
RepConcerts' real-time data availability enables manufacturers to act quickly on new opportunities.
Its document management capabilities allow Sales, Marketing and Quotes departments to seamlessly mange content available to the sales force, while on-line reporting functions free Regional and Sales Managers to spend more time helping to close opportunities.
Profitable
RepConcert enables you to manage a real-time opportunity pipeline, make sales collateral immediately available to a disparate sales force, and proactively increase the visibility of opportunities, cases, and projects throughout the organization.
Instant availability of projects and field activities to Product, Marketing and Sales decision makers instantly, rather than in monthly reports.